Returns & Exchange Policy
At F.O.R.T.Y. Boutique, we want you to be completely satisfied with your purchase. Please read our returns and exchange policy carefully.
Return Period
You have the right to return an item within 14 calendar days from the date of receipt of your order, in accordance with Greek consumer protection law.
Return Conditions
For a return to be accepted, the products must meet the following conditions:
- Be unused and in excellent condition
- Retain their original tags
- Be in their original packaging
- Be accompanied by the proof of purchase
Excluded Products
For hygiene and safety reasons, the following products are not eligible for return:
- Underwear and swimwear
- Discounted/sale items
- Jewellery (unless defective)
Return Process
To proceed with a return:
- Contact us at fortyfashionboutique@gmail.com or at 216 001 2070
- State your order number and the reason for the return
- You will receive instructions for shipping the product
- Send the product to our address: Leoforos Ionias 75, Alimos, Attica
Return Costs
Shipping costs for the return are borne by the customer, unless the product is defective or incorrect.
Refund or Exchange
You can choose:
- Refund: You will receive a full refund within 14 working days of receipt of the product
- Exchange: Exchange for another product of equal or greater value
- Store Credit: Store credit for a future purchase
Defective Products
If you receive a defective or incorrect product, please contact us immediately. We will cover the return costs and proceed with an immediate replacement or refund.
Contact
For any questions regarding returns and exchanges:
Email: fortyfashionboutique@gmail.com
Phone: 216 001 2070
Hours: Monday & Wednesday 09:00-15:00, Tuesday, Thursday & Friday 09:00-14:30 & 17:30-21:00, Saturday 10:00-16:00